LEGAL REFERENCE

Your Data. Your Control. Our Promise.

At sxmb, your privacy isn't a sidebar—it's woven into every account action, from login to withdrawal. We keep your personal details, payment information and gaming history secure and...

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sxmb Your Data. Your Control. Our Promise.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions & Support

Email Support Reach our data protection team at [email protected] for...
Account Settings Manage your privacy preferences directly in your account...
Legal Compliance Our privacy team monitors Indonesian data protection regulations...
REVIEW SIGNALS

Privacy Review & Standards

Encryption Protocol

All personal data and payment details travel over TLS 1.2 or higher. Your DANA, OVO, GoPay and QRIS transactions are...

Third-Party Audits

Our security architecture undergoes regular independent review. Audit findings drive continuous improvement of data handling practices.

Transparent Logging

We maintain detailed records of who accesses your account and when. This log is available to you upon request for...

Data Retention Policy

Personal data is retained only as long as needed for account operations and legal compliance. Deleted data is purged from...

Payment Partner Vetting

DANA, OVO, GoPay and QRIS partners are required to meet our privacy standards. We audit their data handling on an...

Incident Response

If a security breach occurs, we notify affected account holders within 48 hours with details and mitigation steps, as required...

SIDE BY SIDE

How Our Privacy Compares

01

Data Collection Scope

We collect only what's necessary for account delivery and fraud prevention—no tracking for marketing purposes beyond in-app notifications.

02

Payment Method Coverage

DANA, OVO, GoPay and QRIS deposits are processed through encrypted channels. Your wallet credentials are never stored on our servers.

03

Cross-Border Data Flows

Data stays within supported regions unless legally required to move it. Account information isn't transferred to unrelated third parties.

04

User Access Rights

You can download your full data profile, request corrections and delete your account. We process requests within 14 days of receipt.

05

Cookie & Tracking Policy

Session cookies enable lobby navigation and account security. We do not use advertising trackers or retargeting pixels.

06

Legal Compliance Scope

Our policy aligns with Indonesian data protection frameworks. We honour requests from local authorities with proper legal documentation.

07

Policy Review Frequency

This policy is reviewed quarterly and updated when regulations change. Significant updates are announced in your account dashboard.

SERVICE CONTEXT

What Shapes Your Privacy Here

Account Verification We verify your identity once at signup to prevent fraud...
Secure Withdrawal Requests Withdrawals to your DANA, OVO, GoPay or QRIS wallet are...
Lobby & Game Activity Logs Your gaming history is recorded for account accuracy and dispute...
Communication Preferences You control what notifications you receive—promotional, security alerts, withdrawal confirmations...
Device Recognition sxmb learns your regular login device to flag suspicious access...
Payment Partner Integration DANA, OVO, GoPay and QRIS integrations are built with encrypted...

Privacy Policy Questions

We retain account information while your account is active. After closure, personal data is deleted within 90 days unless legal retention rules apply. Payment records for DANA, OVO, GoPay and QRIS transactions are kept for seven years for compliance.

Yes. Email [email protected] with 'Data Export Request' in the subject line. We'll send your complete profile—account details, gaming history, deposits and withdrawals—within 14 days in a readable format.

No. We use tokenisation: your payment wallet is replaced with a secure token. The actual account details stay with the payment partner. We never see or store your wallet credentials directly.

We notify all affected accounts within 48 hours with details and remediation steps. We also report to relevant Indonesian authorities where required and offer identity monitoring support to impacted users.

No. We never sell, rent or lease your personal information. We use your data only to operate your account, process payments, prevent fraud and improve service quality. No third-party marketing sales.

Yes. Request deletion via account settings or email [email protected]. Active gambling data is retained for 90 days after deletion. Payment records remain for seven years per Indonesian financial regulations.

Gaming sessions are logged for account accuracy, dispute resolution and fraud prevention. Logs are encrypted and access-restricted to authorised staff. You can download your complete activity history from your account dashboard anytime.